Your internet business strategy should capture quality visitors and hold them.
Higher search engine ranking and the use of industrial search engines like
ThomasNet.com (the successor to the green Thomas Registry Books) will boost
quality traffic to your website. But will increased traffic mean more Requests
for Quotation (RFQs) and sales? Getting buyers, professionals who specify,
and future clients to take some action before leaving your website is vital
to converting visitors to paying customers. Here are some techniques The Reynolds
Group recommends to its clients:
Direct Actions:
- Request for Contact
- Request Information
- Request a Quotation
- Request a Proposal
- Request Samples
- Request a Catalog
- Send a General Email
- Call
- Buy Online
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Indirect Actions:
- Print Product information
- “Email this page” to a Friend
- Download PDF
- Download Spec Sheets
- Download CAD Data
- Add This Page to “My Favorites”
- … and more
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Did you know?
- 65% of website visitors give up before they find what they
want
- 40% of users who abandon a website never return
- Fewer than 10% of users will contact a supplier whose website
does not provide detailed product and service information.
The Reynolds Group’s internet business strategy consultants
help clients throughout the Los Angeles Basin and Orange County capture,
hold, and convert visitors to customers.
Effective websites are content-rich. That content must attract search engines,
as well as delivering value to prospects and customers. But developing a
compelling, content-rich website takes planning.
The expertise of The Reynolds Group includes applying tested architectural
design principles that carefully combine information delivery and intuitive
navigation. The result will guide and hold your visitors. On your website,
visitors must see their unique needs satisfied by your unique value
proposition. They must be sold on the image your company projects.
And your website must anticipate and answer their next question. Finally,
although the website must hold their attention, visitors should never
be confused or lost. The Reynolds Group recommends providing at least
five different ways to access the same critical information off the
home page (Navigation buttons, links, text, pictures, site map and
others). Here are questions you should ask about your website:
- Can quality visitors instantly verify that they are on a site
they want?
- Can they quickly find the exact product or service they need?
- Can they easily evaluate the information you provide to make
a decision?
- Can they take action at every step along the way – such
as finding a related product, calling your office, emailing,
or sending an RFQ or order?
Designing your site according to proper architecture is vital to successful
internet marketing. Architecture involves the integration of Web design,
development, and internet business strategy—combined with focused,
traffic-generation tactics—to build a successful site. With well
thought-out marketing and sound architecture, a great website will
not fail. The Reynolds Group’s internet business strategy consultants
have more than 35 person-years of experience in internet marketing,
website design, graphic design and engineering.
What is web analytics? Simply put, it is the tracking, collection, measurement,
reporting, and analysis of internet data. Its purpose is to optimize a site’s
effectiveness. With web analytics, you can understand your visitors, traffic
patterns, and site conversion (turning visitors into customers).
Web analytics can also be a tool for fine-tuning your website and
campaign performance to maximize your return on investment (ROI). Unlike
other forms of marketing, your website can be managed and optimized
in real time. Continuous improvement should be a fundamental goal in
applying web analytics. You will learn where new customers are coming
from, which product lines are most profitable, and what the trends
will be. The Reynolds Group’s internet business strategy consultants
help clients throughout the Los Angeles Basin and Orange County. We’re
in business for the long term. We understand tracking and trends. And
we’re dedicated to helping you achieve stellar results from your
internet marketing, now and in the future.
When developing an effective internet business strategy, it’s essential
to see the big picture. To do this, The Reynolds Group recommends using the “90-Day
Strategic Brief” method developed by John Reynolds, professor of business
at Azusa Pacific University. In a few short meetings, our team can help you and your management
to zero in on the critical issues of your business. With this information,
we can help you prioritize the tasks that need to be accomplished to
build or rework your website. As an added bonus, your management team
will have mastered a process that can identify issues facing your company
and trigger immediate action plans. The result can be a reduction of
stress and improved communication throughout your organization. The Reynolds Group’s internet business strategy consultants
have years of experience in professional and personal coaching that
will motivate leadership, facilitate change, and make a difference
in your company ’s effectiveness and profitability.
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